PRIVACY POLICY
Gladius Travels and Tours (Pvt) Ltd (“Company,” “we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our website [www.gladiustravels.com] (the “Site”) and our services.
🔹 WHAT INFORMATION DO WE COLLECT?
We may collect personal information when you:
- Submit inquiries via our Contact Us or Call-back Request forms.
- Make a reservation or booking through our Site.
- Subscribe to our newsletters, promotions, or special offers (optional).
The information we collect may include:
- Name, email address, mailing address, and phone number.
- Travel details such as check-in/check-out dates and preferences.
- Payment details (credit/debit card information, if applicable).
🔹 HOW DO WE USE YOUR INFORMATION?
Your information may be used in the following ways:
- To process bookings and reservations.
- To provide customer service and respond to inquiries.
- To keep you informed about promotions, offers, or new services (if you have opted in).
We will never sell, rent, or share your personal information with third parties for marketing purposes without your consent.
🔹 HOW DO WE PROTECT YOUR INFORMATION?
We take security seriously and implement measures to protect your personal data:
- Sensitive information (such as payment details) is transmitted via Secure Socket Layer (SSL) encryption.
- Credit card and financial data are stored only by authorized payment gateway providers and are not stored on our servers.
- Access to personal data is restricted to authorized staff and partners who are required to keep your information confidential.
🔹 DO WE USE COOKIES?
Our website may use cookies to improve your browsing experience and analyze traffic. However, we do not use cookies to collect or store sensitive personal information.
🔹 DO WE DISCLOSE INFORMATION TO THIRD PARTIES?
We do not sell or trade your personal information. However, we may share data with trusted third-party partners who assist us in operating our website, processing payments, or delivering services — provided they agree to keep your information secure and confidential.
We may also disclose information when required by law, to enforce our policies, or to protect the rights, property, or safety of Gladius Travels and Tours, our customers, or others.
Non-personally identifiable information (such as site usage data) may be shared for analytics, advertising, or marketing purposes.
🔹 ONLINE PRIVACY POLICY ONLY
This Privacy Policy applies only to information collected through our website and not to information collected offline (e.g., phone inquiries, in-person bookings).
🔹 TERMS AND CONDITIONS
Please also read our Terms and Conditions, which set out the rules, disclaimers, and limitations of liability governing the use of our website and services.
🔹 YOUR CONSENT
By using our website, you consent to this Privacy Policy.
🔹 CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant, we may notify you by email.
🔹 CONTACT US
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: info@gladiustravels.com
📞 Hotline: +94 703 484848
📍 Address: 3 Nevil De Silva Mawatha, Negombo, Sri Lanka